Effective Date: 28th of July 2025
At The Fan Zone, your privacy matters. We are committed to protecting your personal data and handling it in compliance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and applicable data protection laws.
This Privacy Policy explains what personal data we collect, how we use it, your rights, and how you can contact us.
1. WHO WE ARE
The Fan Zone
Website: https://thefanzonestore.com
Email: info@thefanzonestore.com
Data Controller: The Fan Zone
Operated by: FanZone Sports Ltd.
Registered address: 26 Park Avenue, Windermere, England, LA23 2AX
If you have any questions about how your data is used, or if you’d like to exercise your rights, you can contact us at the email above.
2. DATA WE COLLECT
We may collect and process the following personal data:
- Identity & Contact Details: name, email address, billing and shipping addresses, phone number
- Transaction Data: order details, payment method (note: payment details are processed securely via third-party providers, not stored on our servers)
- Account Information: username and password (if you create an account)
- Technical Data: IP address, browser type, time zone, device type, and browsing behaviour
- Marketing Preferences: your communication preferences and opt-in status
We may also use cookies and similar technologies (see Section 7 below) to improve your experience.
3. HOW WE USE YOUR DATA
We process your personal data only when we have a legal basis to do so. These include:
- To perform a contract: to process your orders, manage deliveries, and provide customer service
- With your consent: for marketing communications (you may withdraw consent at any time)
- For legitimate interests: to improve our website, prevent fraud, and protect our business
- To comply with legal obligations: such as tax, accounting, or regulatory requirements
We do not sell or rent your data to third parties.
4. SHARING YOUR DATA
We may share your personal data with:
- Service providers: such as payment processors, couriers, and IT support
- Analytics providers: such as Google Analytics, to understand how visitors interact with our website
- Legal authorities: if required to comply with legal or regulatory obligations
All third parties are required to respect the confidentiality and security of your data and act in accordance with applicable data protection laws.
5. INTERNATIONAL TRANSFERS
If we transfer your personal data outside the UK or EU (e.g., to service providers in the US), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data as required by law.
6. DATA RETENTION
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. After this, your data will be securely deleted or anonymised.
7. COOKIES
We use cookies and similar technologies to:
- Enable essential site functionality
- Analyse website usage and performance
- Personalise your experience
By continuing to use our site, you consent to the use of cookies. You can change your cookie preferences at any time through your browser settings.
For more information, see our [Cookies Policy]
8. YOUR RIGHTS UNDER GDPR
You have the following rights under the UK and EU GDPR:
- Right to access – request a copy of your personal data
- Right to rectification – request correction of inaccurate or incomplete data
- Right to erasure – request deletion of your data (“right to be forgotten”)
- Right to restrict processing – request we limit how we use your data
- Right to data portability – request your data in a structured, machine-readable format
- Right to object – object to processing based on legitimate interests or direct marketing
- Right to withdraw consent – withdraw your consent at any time (without affecting prior processing)
To exercise any of these rights, please email us at info@thefanzonestore.com. We will respond within one month.
If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority:
In the UK: Information Commissioner’s Office (ICO) – https://ico.org.uk
In the EU: Contact your national data protection authority
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review it periodically.
10. CONTACT US
If you have any questions or concerns about this Privacy Policy or how we handle your data, you can contact us at:
The Fan Zone
Email: info@thefanzonestore.com