FREQUENTLY ASKED QUESTIONS
How do I find the best size and fit for me?
Each product page features a sizing chart to help you accurately determine your size.
HOW LONG DOES DELIVERY TAKE?
Standard delivery times are 2-3 business weeks.
For orders above £70 we offer faster delivery which takes 1-2 business weeks.
WHAT VERSION OF JERSEY SHOULD I GO FOR?
The Player version might be a bit more expensive, but is it any different quality wise? The short answer is no. The main difference is whether the jersey is designed for field play or normal wear.
The Player Version is exactly the same as the ones we see players wearing on the field. There is a notable difference in the fabric, which is extremely lightweight and stretchy. This fabric is designed to be breathable, with many tiny holes to allow for ventilation. And, the sweat-wicking feature of a player version jersey keeps moisture away from a player’s body, while the fabric dries more quickly. The badges and sponsor logos are rubberised and heat transferred, which creates a more seamless look and is lighter weight for players on the field.
The Fan Version is designed for comfortable, everyday wear. The fit is more relaxed, so you can show your support in the stands or out on the street. Unlike the player version, this fit is better for most body types, even ones that haven’t been out on the field for a while. The fan version has the same badges as player version jerseys, however, they are embroidered on, so they have a weightier look and feel.
What payment methods do you accept?
- American Express
- Apple Pay
- Diner’s Club
- Discover
- Mastercard
- Visa
- PayPal
HOW CAN I CANCEL MY ORDER?
If you choose to cancel your order, you have a 48-hour period from the time of ordering. Unfortunately, we might not be able to cancel it after this time. as your order may have already been processed.
HOW CAN I RETURN AN ITEM?
You have a 14-day period from the date you receive your items to initiate a return. To initiate a return, contact us at info@thefanzonestore.com. If your return is approved, we will give you additional instructions on how to proceed. Returns sent without prior approval will not be accepted.
WHERE DO YOU SHIP YOUR ITEMS FROM?
All our products are shipped from our manufacturing facility in China once they are made according to your specifications.
WHERE DO YOU DELIVER TO?
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Do you offer QC photos?
If you’d like to receive QC photos of your items for approval prior to shipping, please add a note to your purchase. Be aware that this may extend your order time by 2-3 days, depending on your response time.
I am after a particular jersey but cannot find it on your website, can you get them?
Feel free to contact us and double-check if we can help you find what you’re looking for.